Step 1
Choose route and source set
Choose the internal, public, or assistant-product route before setup. Start with one audience and 5-15 approved documents, pages, templates, or FAQs.
Kabware Digital Assistant Platform
Kabware DAP turns approved policies, guidance, FAQs, templates, and service documents into a branded assistant for one audience. Choose the route that fits your users, run the pilot inside that route, then continue or cancel before billing starts.
The 30-day pilot is created inside the route you select. If the pilot works, the subscription continues on that route. If you need a different route, cancel before billing starts and begin the correct subscription.
30-Day Controlled Assistant Pilot
Start with one route, one audience, and a small approved document set. Kabware sets up the assistant, reviews test questions with you, and reports what worked. If you keep the route after the trial, Stripe starts the subscription. If the route is wrong, cancel before billing starts.
Choose internal, public, or assistant-product subscription before setup.
Keep the first test focused: members, residents, customers, or staff.
Use documents your team already trusts instead of asking the assistant to improvise.
Keep the subscription if it works, or cancel before billing starts.
DAP works best where people ask the same questions and the organisation already has approved material that should shape the answer.
Membership pilot
Help members find guidance from standards, templates, CPD material, conduct processes, events, benefits, FAQs, and member resources.
Discuss a member pilot →Housing pilot
Give residents or frontline staff clearer answers from repairs guidance, damp and mould documents, complaints policies, tenancy information, service standards, and escalation routes.
Discuss a housing pilot →Internal team pilot
Support teams with internal policies, onboarding packs, operating procedures, HR guidance, and approved process documents.
Discuss an internal pilot →Choose the route first. Upload the knowledge people already rely on, set clear boundaries, then use the pilot to learn from the questions people actually ask.
Step 1
Choose the internal, public, or assistant-product route before setup. Start with one audience and 5-15 approved documents, pages, templates, or FAQs.
Step 2
Kabware configures the branded assistant, its purpose, tone, access, source material, and refusal boundaries for the selected route.
Step 3
Review test questions, weak answers, and missing content. Keep the subscription route if it works, or cancel before the trial ends.
Live DAP proof
These are active Kabware assistants built on the same platform. They show how approved content, boundaries, and branded chat experiences work in practice.
Guidance-style support delivered through a live DAP assistant.
Open assistant → Public assistantA live assistant using real support content and clear boundaries.
Open assistant → Next stepUse your own approved documents for one audience and one repeated-question problem.
Discuss a pilot →DAP is designed for guidance, knowledge access, and answer consistency. The first pilot should prove control before the selected subscription starts billing.
No. DAP gives people a better first place to ask repeated questions. Your team still handles judgement, cases, exceptions, and specialist advice.
No. The assistant can give guidance from approved content and refuse questions outside its purpose.
Yes. The pilot includes agreed test questions, answer review, and a recommendation before wider use.
That is useful evidence. The report shows repeated questions, weak answers, missing sources, and content that needs work.
Use these plans when your own authenticated staff, team members, or internal members will use private or restricted assistants. These prices are per internal user seat. Public users are not billed as seats.
| Features |
Standard
£29
/internal user/month
Authenticated internal teams |
Most Popular
Professional
£49
/internal user/month
Growing authenticated teams |
Enterprise
Custom
Custom contract and compliance needs |
|---|---|---|---|
| Per Internal User | |||
| Usage Allowance / Internal User / Month | 1M | 3M | Custom |
| Token Overage Rate | £15 per 1M | £12 per 1M | £10 per 1M |
| Per Organisation | |||
| Authenticated Internal Users (max) | 10 | 50 | Custom |
| Digital Assistants | 3 | 5 | Custom |
| File Storage | 1 GB | 5 GB | 20 GB |
| Vector Storage | 500 MB | 2 GB | 10 GB |
| Support | |||
| Email Support | 48 hours | 24 hours | Priority |
| Platform Updates & Security | ✓ | ✓ | ✓ |
| Onboarding Sessions | - | 1 on request* | 3 on request* |
| Dedicated Support Manager | - | - | ✓ |
| Features | |||
| Service Level Agreement (SLA) | - | - | ✓ |
| Custom Domain | - | - | ✓ |
| Remove Copyright Notice | - | ✓ | ✓ |
| Custom Copyright Notice | - | - | ✓ |
| Custom Integrations | - | - | ✓ |
| Start Standard | Start Professional | Contact Sales | |
*Available during the first 12 months of subscription.
Need a public assistant instead? Use the public assistant path so residents, customers, citizens, or members are not treated as paid internal seats.
If authenticated internal users exceed the plan token allowance, overage is billed at your plan's rate. You'll receive alerts at 75% and 90% of your quota so there are no surprises.
Public Assistant Package
Use this route when an organisation pays for one public-facing assistant that an external audience can use. The commercial model is a single deployment-package subscription with monthly or annual billing. Public users are not internal user seats.
Publish branded assistants from approved policies, FAQs, service standards, local information, and guidance documents while keeping caps and billing status visible to tenant admins.
The checkout quantity is one deployment package, not a public-user count or an internal-seat count. The package can include usage allowance, caps, and overage rules.
Stripe checkout uses the selected billing cycle. Annual checkout applies the plan's annual discount when one is configured.
Public assistant caps, included message allowances, billing status, and overage settings are enforced before the platform sends a public chat request to the AI provider.
Kabware Assistant Products
Use this route when you want direct access to a Kabware Assistant for a specialist area of support. Today, these assistants are created and managed by Kabware. Subscribers choose a Kabware Assistant, select a product-specific plan, and pay through assistant product checkout. Subscriber billing is separate from tenant seats.
Kabware Assistants with active checkout plans appear in the assistant catalogue, with plan selection and Stripe checkout handled separately from tenant plans.
Product access is based on the subscriber's assistant product subscription, not on the organisation's internal user seat count.
Subscribers access Kabware Assistants through product-specific routes, keeping the tenant admin model separate from subscriber usage.
Choose the route that fits the audience, then start with one repeated-question problem and 5-15 approved documents. The goal is to prove answer quality and identify content gaps inside the route you intend to keep.
Checkout creates the trial on the selected Stripe subscription route. If you continue after the trial, billing starts on that route. If you do not want to continue, cancel before the trial ends.
Yes, but treat it as a new subscription route. Cancel the current trial before billing starts, then start the correct route. Documents and settings may need to be uploaded or configured again unless Kabware helps migrate them.
Yes. Assistants can be public, guest-access, authenticated, or limited by role and allow-list depending on the use case.
No. Internal user seats are for authenticated people inside the customer organisation. A public assistant is priced as one deployment package with included usage, caps, and overage settings.
An assistant product is a Kabware-created assistant that subscribers buy directly. It uses product-specific plans and subscriber entitlements rather than the tenant's internal user seats.
No. DAP is best used to make first-line answers easier and more consistent. It does not replace human judgement, case management, or specialist advice.
You own all the content, data, and configurations you create. We host and operate the infrastructure, but your intellectual property is yours. You can export your data anytime.
Platform access includes assistant hosting, infrastructure, security, backups, usage allowances, and regular updates. You're not managing servers or AI provider keys.
You'll receive email alerts at 75% and 90% of your quota. If you go over, additional tokens are billed at your plan's overage rate. You can also upgrade your plan for a higher allowance.
Pick the route that fits your audience, test one assistant, then continue or cancel before billing starts.
Already have an account? Use your organisation's login link to sign in.